Questionnaires are tools with which features?

Questionnaires are tools with which features?

• A. Interlibrary loan forms
• B. Likert scales and open-ended questions
• C. Building maintenance reports
• D. Security logs

Answer: (B)

Questionnaires are designed to gather information from respondents in a structured way. The most useful features are fixed-response items that let you quantify opinions, such as Likert scales where people indicate their level of agreement with statements, usually on a 5- or 7-point scale. This format makes it easy to summarize data across many responses and compare patterns. They also include open-ended questions, which invite respondents to express thoughts in their own words, providing richer detail, explanations, and suggestions that numbers alone can’t capture. In a library setting, you might use Likert-style items to measure overall satisfaction with services and open-ended prompts to learn specific experiences or ideas for improvement. Other forms like interlibrary loan forms, building maintenance reports, or security logs serve operational or administrative purposes rather than collecting user opinions, so they don’t illustrate the typical features of questionnaires.

Questionnaires are designed to gather information from respondents in a structured way. The most useful features are fixed-response items that let you quantify opinions, such as Likert scales where people indicate their level of agreement with statements, usually on a 5- or 7-point scale. This format makes it easy to summarize data across many responses and compare patterns. They also include open-ended questions, which invite respondents to express thoughts in their own words, providing richer detail, explanations, and suggestions that numbers alone can’t capture. In a library setting, you might use Likert-style items to measure overall satisfaction with services and open-ended prompts to learn specific experiences or ideas for improvement. Other forms like interlibrary loan forms, building maintenance reports, or security logs serve operational or administrative purposes rather than collecting user opinions, so they don’t illustrate the typical features of questionnaires.